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Returns & Refunds

 

We understand that traditional touch and feel is an important factor when it comes to buying apparels. When buying clothes online, touch and feel isn’t possible. However, to counter this concern, we have introduced an easy, hassle-free “Return Policy”.

 

Did you know we follow a strict quality check, packing and dispatch process –

  • All products on the site are fresh and new
  • All products are checked for quality and defects before dispatch. A special process is followed to check the minutest of defects. This helps us to deliver you fresh products with no defects
  • We dispatch all the products in a non- tear-able plastic bag; this is to ensure that the product reaches you safely
  • We deliver through logistic partners like DTDC, Indian Speed Post and few others. These courier / logistic teams are only allowed to deliver packed products. They are not authorized to do open deliveries or take open-products back
  • Please note: Photos displayed are of products only. Slight variation is possible due to photo resolution quality. 

 

 

RETURN PROCESS

  • To start your return process, Email us at miraankp@gmail.com or Call us on 080-40918474 (Mon-Sat, between 10am-7pm IST) and let us know your reason for returns and/or exchange requirements within 10 days of receiving the order
  • Upon confirmation from us, ship the product to the address in the contact details below
  • While shipping, clearly mention (inside & outside the shipment) – Your name, Order number, Contact details for us to initiate refunds
  • For all self-shipped returns, we will provide you a cashback of Rs.50. We recommend using ‘Speed Post’ as your courier service. Speed Post is a government of India owned entity and has the most widely distributed postal network in India
  • Courier refund rates are fixed and will not change depending on the courier service you choose to return the product
  • Email us the Courier AWB number so that we can track the returned shipment 

  • Please allow us upto 7 working days for exchanges/refunds to be processed once we receive back the return product
  • Refunds are done through NEFT. We request customers to send us the following bank details –

o   Name (as in bank records)

o   Bank name

o   Bank branch address

o   Bank account number

o   Branch IFSC code

  • We will not be able to exchange or refund used, laundered, customer damaged goods or goods which are not received in original condition

 

CANCELLATIONS

If you'd like to cancel your order, please send us an email at miraankp@gmail.com along your order ID within 24 hours of placing the order

 

 

CONTACT DETAILS

 

Email: miraankp@gmail.com

Call: 080-40918474 (Mon-Sat, between 10am-7pm IST)

 

Miraan

28, Kalpana Stores,

Balepet main road,

Bangalore, Karnataka – 560053

Opp. Venkateshwara sweet shop

 

 

Disclaimer: All policies are subject to change without prior notice. In case of any conflict Terms & Conditions Policy would prevail.